Frequently Asked Questions
Our Laundromat
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We open at 6am and close at 11pm 7 days a week. Our last wash is at 10pm.
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At TapWash, we have many options to start the washers & dryers:
Laundry Card – Grab a reloadable card for $1 at the kiosk. You can add funds using cash or a credit/debit card.
Laundry App– Download our free app on your phone and load funds with cash at the kiosk or directly on your phone with a credit/debit card.
Quarters – Our machines still take coins, and we have a change machine on site. -
The last wash starts at 10:00 PM. Please arrive a little earlier to allow time to load and start your machine by then.
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Our pricing structure kicks off at just $4 for a double load machine and tops out at $11 for our largest 8-Load machines.
When it comes to drying, it's a flat rate of 12 minutes for each quarter for our standard size and 7 minutes for each quarter for large dryers.
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No. Every wash includes a pre-wash cycle, and hot water is available at no additional cost.
Wash & Fold Drop Off
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We charge $1.25 per pound for Wash & Fold Drop Off Service with a 10lb minimum per order.
Comforters/Duvets/Blankets are priced at:
Large (King) - $18 each
Medium (Queen/Full) - $16 each
Small (Twin) - $14 each -
Most wash & fold orders are completed within 24 hours. If you drop off early enough in the day, same-day service may be available. We’ll always text you as soon as your order is ready.
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You can drop off or pick up your laundry anytime between 6:00 AM and 10:00 PM
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Our wash & fold service includes professional washing, drying, and folding, with all standard laundry products included. We use appropriate settings for your clothes, and if you have any specific preferences or instructions, just let us know.
Pick Up & Delivery
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No. You can place your laundry in any bag for pickup. Many customers use garbage bags for their first order. After your initial pickup, we’ll provide a reusable TapWash bag for future orders.
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No. You don’t need to weigh your laundry. We place a temporary authorization on your card, then weigh your order when processing begins. Your card is only charged once your laundry is ready for delivery, and you’ll receive a text notification.
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Yes. You’ll receive text updates throughout the process, including a tracking link with photos when your laundry is picked up, dropped off at our laundromat, and delivered back to you. You’ll also receive estimated arrival times when your driver is en route for pickup and delivery, helping ensure nothing is missed.
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No. If you’re comfortable with it, you can leave your laundry outside for pickup. You may also request contactless drop-off if you’re not home when your order is returned.
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We offer two turnaround options:
24-Hour Service: Delivery is scheduled at least 24 hours after pickup.
Express Service: Pickup before 1 PM qualifies for same-day delivery.
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You can reschedule pickup or delivery anytime before your scheduled 30-minute window.
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No. We offer wash-and-dry laundry service only.